The Atlantic Hotel & Spa offers sophisticated style, providing guests with personalized service in an intimate setting. The following employment opportunities are available for qualified applicants:
FOOD & BEVERAGE
- Restaurant Host/Hostess - Part time
Control the flow of work in the room by seating guests in station rotation while maintaining guest lists.
Assign opening and closing side duties.
Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
Assist in table setting and general dining room maintenance during peak periods.
Knowledge of all menu items, prices and general service procedures.
Ability to work varying schedules to reflect the business needs of the hotel.
Requires reading, writing and oral proficiency in the English language with excellent communication skills.
Must possess basic computational ability and basic computer skills.
- Restaurant Servers - Part time - AM and PM shifts
Take orders for and serve all food and beverage requests, using suggestive selling techniques.
Clear tables during service.
Control guest checks and secure proper payment.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor.
Maintain proper condition and cleanliness of dining areas and servicing equipment.
Prepare food items for customers using a quality predetermined method in a timely and consistent manner.
Set up station with predetermined mise en place required to service all banquet functions.
Practice sanitation an safety daily to ensure the total customer satisfaction.
- Guest Services Agent - Full time
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address and credit information.
Accept payment for guests' accounts both at the time of registration and at checkout.
Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
- Guest Services Call Center Representative - Full time
Process guest reservation requests.
Manage large amounts of incoming calls in a timely manner.
Handle in-house guest requests and inquiries focusing on customer satisfaction.
Ability to multi-task, set priorities and manage time effectively.
- Pool Attendant - Part time
Assist guests with their service needs at the pool to include chair, towel, and umbrella service.
Assist guests courteously and efficiently according to hotel and Preferred Hotels standards.
Adhere to all the opening and closing duties.
Generate a good atmosphere.
Ensure all pool furniture, chairs and tables are neatly arranged and clear of debris.
Adhere to towel card standard operating procedures.
Provide guests with towel and chair service.
Open all umbrellas, clean table tops, and wipe off all chairs.
Other duties and responsibilities may be assigned.
The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
High School diploma or general education degree. Experience preferred.
- Spa Concierge - Part Time
We are looking for a Spa Concierge to work the front desk and provide top-notch guest services, create a stress-free environment and use a fun-filler flair to sell products to our guests.
Responsible for meeting and greeting guests, checking guests in and out, resolving guest concerns. The ability to maintain an upbeat attitude is crucial to our success.
Must be well spoken, have a welcoming attitude, sensitive to guest needs.
Must be able to work evenings/weekends and have a flexible schedule.
Must have Spa/Hospitality experience.
Retail experience preferred.
Complete verbal, written and understanding of English is a must.
Follow all company policies and procedures. Ensure uniform and personal appearance are clean and professional.
Perform internal and external preventive maintenance along with mechanical, electrical, carpentry, plumbing and HVAC.
Must have basic knowledge of skilled trade activities in plumbing, carpentry, electrical, mechanical, painting and HVAC.
Guest service oriented.
High school diploma preferred.
Previous hospitality or facilities maintenance experience required.
Be able to communicate verbally and in writing.
Must be able to work a flexible schedule, including weekends and holidays.
Be able to work in fast-paced environment.
Physical work is a primary part of job and it is performed inside and outside with equipment, machines and/or operating a motor vehicle.
The work involved exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
If you are interested in applying for employment, please visit our hotel to complete an employment application, submit your resume to www.hcareers.com or fax it to the Human Resources Department at (954) 567-8040. EOE/M/F/D/V. All offers of employment are contingent upon successful drug screening, background and reference checks.